The main box office is located in the Budweiser Events Center on the southwest side of the Events Center. Buy tickets online now at ComcastTIX or call our phone center at 1-877-544-8499.
Box Office Hours
Monday - Friday 10am - 5pm
10am - 2pm on Saturdays during Eagles season (October - April)
Not open Sunday
Extended hours available on event days
For more information on service charges, please call (970) 619-4112
The Budweiser Events Center is proud to have the following official ticket outlets. As ticket outlet hours of operation are subject to change, please contact the outlets at the phone numbers listed below for more detailed information.
Colorado Eagles in Windsor, CO
Located at 1625 Pelican Lakes Point in Windsor, Colorado, the Colorado Eagles are open Monday-Friday from 8:30am-5:00pm. Additionally, on Budweiser Events Center or Colorado Eagles on Saturday on sale dates, their office is open from 10am-12pm. All hours subject to change. Please call 970-686-7468 for more information or click on the Colorado Eagles icon.
Payment Accepted at our ticket outlets
Cash, MasterCard, Visa, American Express, Discover and debit cards with any of the preceding card logos are acceptable forms of payment. A valid ID must be presented with all credit card sales. Personal and business checks will NOT be accepted. Cash is the preferred payment for concerts. Remember, that once tickets are purchased, all sales are final. There are no refunds or exchanges.
Note: Box Office Management reserves the right to amend this information at any time.
Frequently Asked Questions
Q: How can I purchase tickets?
A: Tickets may be purchased from 8am - 9pm, 7 days a week by calling 1-877-544-TIXX (8499). Call our Event Hotline at 970-619-4111 for information about upcoming events, group sales, premium services, and more. Tickets may also be purchased online at ComcastTIX.com 24 hours a day, 7 days a week. With our print at home capability, you may print your tickets using your home computer and printer.
Q: What forms of payment do you accept?
A: Cash, MasterCard, Visa, American Express, Discover and debit cards with any of the preceding card logos are acceptable forms of payment. A valid ID must be presented with all credit card sales. Personal and business checks will NOT be accepted. Cash is the preferred payment for concerts. Remember, that one once tickets are purchased, all sales are final. There are no refunds or exchanges.
Q: How do I get will call?
A: Tickets already paid for but not received and complimentary tickets are available at the Budweiser Events Center Will Call window located at the main box office on the west side of the center. Will Call is available one hour prior to the event and only the patron whose name is on the tickets may pick up the tickets with a valid ID card ad identity verification. Tickets or passes left by touring personnel usually arrive in the box office approximately one hour before the event start time. Unfortunately, Budweiser Events Center personnel has no way of knowing who is to receive tour personnel tickets until they are delivered to the box office.
Q: How do I order wheelchair or other accessible seating?
A: Accessible seating is available for all events at the Budweiser Events Center. The Budweiser Events Center is equipped with elevators as well as special seating areas to accommodate your needs. Parking is available directly in front of the main entrance of the Events Center. Accessible Seating can be purchased by contacting the Box Office at 970-619-4112 or 970-619-4110, 1-877-544-8499 or in person at the main box office. Accessible seating can also be purchased online at ComcastTIX.com or beclive.com. It is recommended that accessible seating be purchased in advance so that our staff can best recommend how to serve your needs.
Q: Do I need a ticket for my child?
A: Discounted ticket prices for children are sometimes available for various shows. Age restrictions and the amount of discount vary by the event and are at the discretion of the touring act. Children under 2 are typically admitted free to the Events Center so long as they are seated on the lap of an adult. Policies differ from show to show so please check budweisereventscenter.com for specific show information. Sesame Street Live requires children whom have had their first birthday to have an admission ticket.
Q: How do I find out about events as they go on sale?
A: The marketing department announces events through the local media, press releases, and information on our website. A great way to get inside information on upcoming ticket sale information is through our Cyber Club. Another way to find out about on sale dates and times is through our event line 970-619-4111.
Q: What if I don't receive my tickets in the mail or I lose them or they are stolen?
A: If tickets are lost, stolen, or not received in the mail, you should immediately contact the Budweiser Events Center box office at 877-544-8499.
Q: What happens if an event is canceled or rescheduled?
A: In the event that a performance is canceled or rescheduled, information is immediately sent to the local media for distribution and placed on the Budweiser Events Center website and event line. Please be aware that the best way to contact individual tickets holders is through the local media. If an event is canceled, please contact us at 877-544-8499 and we will inform you on how to receive your refund.
Q: How do I pay for parking at an event?
A: Parking is already included in the ticket purchase for many of the events at the Budweiser Events Center. Parking must be purchased separately for some events at the gate such as the Colorado Eagles Hockey games and a few others.
Q: What is the difference between adult and adult club tickets?
A: Tickets in our club seat sections Q, R, S, and T are subject to a slight premium surcharge due to their added amenities of a padded seat and access to the full service restaurant. Only suite holders and those in sections Q, R, S, T have access to the restaurant. For restaurant reservations, please call us at 970-619-4053.
Note: Box Office Management reserves the right to amend these policies at any time.